Terms and Conditions

1.0 General

1.1.“StaySound (NZ) Ltd”, is an incorporated New Zealand company. All “StaySound (NZ) Ltd” website activities come under New Zealand legal jurisdiction.
1.2. “StaySound (NZ) Ltd” is committed to following fair business practices. To this end we assure customers that the operation of this website follows the Model Code for Consumer Protection in Electronic Commerce published by the New Zealand Ministry of Commerce, and that we faithfully observe our obligations as set out by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.

2.0 Pricing

2.1. Prices displayed on “StaySound (NZ) Ltd” website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted orders. Prices may be adjusted for any reason and may vary at any time. All prices are quoted in New Zealand Dollars on the website and in any other correspondence.

3.0 Copyright

"StaySound (NZ) Ltd" asserts the right to the copyright of all aspects of the website, except the trademarks, slogans, logos or designs of the products displayed.

4.0 Faulty or Damaged Goods

4.1 Whenever possible, “StaySound (NZ) Ltd” website will undertake to repair or replace any goods damaged prior to delivery. “StaySound (NZ) Ltd” website will undertake to repair or replace any faulty goods. Damaged or faulty goods will be either repaired or replaced at the discretion of “StaySound (NZ) Ltd”. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to “StaySound (NZ) Ltd” in accordance with our returns policy.

5.0 Order Cancellation

5.1 Though “StaySound (NZ) Ltd” website will endeavor to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on “StaySound (NZ) Ltd” website to supply. “StaySound (NZ) Ltd” website reserves the right to cancel any order without notice. “StaySound (NZ) Ltd” obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
5.2. In event of any cancelled order, cheque or direct debt payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will processed in accordance with the Consumer Guarantees Act 1993.
5.3 Customers who wish to cancel any order must notify “StaySound (NZ) Ltd” website by email by 10am on the next business day following the date of order.

6.0 Returns

6.1 The “StaySound (NZ) Ltd” website will only accept returns for the following:
• Goods damaged prior to delivery
• Goods with manufacturing faults
• Goods supplied incorrectly
• Goods that vary from their description on the “StaySound (NZ) Ltd” website

7.0 Submissions

7.1 Any submissions between StaySound (NZ) Ltd and any customer is to be treated as a submission to StaySound (NZ) Ltd. By making any submission to StaySound (NZ) Ltd you are granting StaySound (NZ) Ltd absolute use of the material, ideas, materials, suggestions, concepts or comments and transferring ownership of ideas to StaySound (NZ) Ltd. StaySound (NZ) Ltd is not required to name the customer, compensate the customer or reward the customer in any way, unless required by law.

8.0 Disclaimer

8.1 StaySound (NZ) Ltd provides this site on an as-is basis and makes no representations of any kind for the operation of the web site, as well as for all information, products, materials and services as associated. To the extent of permissible law, we disclaim all warranties and representations. StaySound (NZ) Ltd does not warrant that any information available on the StaySound (NZ) Ltd website is accurate, current or complete.
8.2 StaySound (NZ) Ltd is not liable in any way for any damages arising from the use of this site. This limitation of liability applies to damages of any kind, including direct, indirect and incidental, loss of income, profit, data, property and claims by third parties.
8.3 StaySound (NZ) Ltd makes no warranty that the site will meet your requirements. The site will be uninterrupted, timely, secure or free of errors. The quality of products will meet or match your expectations any software issues will be rectified.

9.0 Colour

9.1 StaySound (NZ) Ltd displays products in a variety of ways however colours displayed on a screen vary and may not represent the exact colours in reality. StaySound (NZ) Ltd is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality.

10.0 Delivery Policy

10.1 Delivery charges are calculated and added to your order after you enter your delivery location and before you enter your credit card details. You get to see the full charge before completing your purchase. We delivery anywhere within New Zealand and estimated delivery times are stated with the shipping option chosen by or for you. Some isolated area's may require additional delivery time. Delivery times are based from the received payment time.
Deliveries are made by NZ Couriers and Post Haste Couriers.

11.0 Modification of Terms of Use

11.1 StaySound (NZ) Ltd reserves the right to modify these terms of use at any time without notice StaySound (NZ) Ltd accepts no liability or responsibility as a result of these changes.

Contact Details

Please email us at sales@staysound.co.nz any time - day or night.
Please call 03 03 688 2309 (open 9am -5pm weekdays)
Our street address is 187 Hilton Hwy Washdyke,Timaru, South Canterbury, New Zealand

Postage and Returns
StaySound (NZ) LTD
Email: sales@staysound.co.nz
Phone: 03 688 2309

Physical Location:
C/O Mainland Minerals
187 Hilton Hwy Washdyke,
Timaru, South Canterbury, New Zealand

StaySound (NZ) Ltd is 100% New Zealand owned and operated

View our Privacy Statement.


Privacy Policy


Any information about you collected through this web site is used exclusively for the purpose of processing orders, improving your shopping experience, and to communicate with you regarding products, services and promotions. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes. We will store any information that you provide securely and will not sell or release it to any other business or person. “StaySound (NZ) Ltd” will not be responsible or liable for any loss of privacy, disclosure of information, harm, damage or loss that may result from your transmission of or any information you may send to us in any connection with this website. If you have any questions regarding our Privacy Policy, please contact us at sales@staysound.co.nz

Security

The “StaySound (NZ) Ltd” website uses standard SSL (Secure Socket Layer) and encryption technology to ensure that any credit card information passing over the internet during transactions is secure.

Email Addresses

Here at "StaySound (NZ) Ltd" we believe it is our highest duty to ensure your email addresses are kept private and only used by "StaySound (NZ) Ltd" for the purpose of assisting sales, answering enquiries and promotional purposes. These email addresses will not be sold, traded or otherwise given to a third party. Any automatically generated promotional type emails can be opted out of easily via your account page.
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Use of cookies

Cookies are tiny files that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make surfing easier for you by saving your preferences while you're at our site. We never save passwords, credit card information or personal information in cookies, we do store the items in your shopping cart if you leave the site and then return. The use of cookies is an industry standard and you'll find them at most major websites.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. We may also allow third parties to collect statistical data from our site using their persistent cookies. However these cookies do not capture information that can personally identify you. They are only used to measure the effectiveness of our site for our own internal purposes.


AS PARTIAL CONSIDERATION FOR YOUR USE OF AND ACCESS TO THIS WEB SITE, YOU AGREE THAT: (I) IN NO EVENT WILL StaySound NZ Ltd OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEB SITE OR ANY SITE LINKED TO THIS WEB SITE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEB SITE; AND (II) THE AGGREGATE LIABILITY OF StaySound NZ Ltd , OR ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS YOUR PURCHASED FROM StaySound NZ Ltd IN THE RELEVANT TRANSACTION; AND (III) StaySound NZ Ltd SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF StaySound NZ Ltd HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


Terms and Conditions

All rights reserved © 2007 StaySound & Web Masters: www.cloake.co.nz